A Look At The Best Knowledge Based Authentication Alternatives

 


What are the best knowledge based authentication alternatives to use in your business? This is something you may be asking yourself right now if you do not feel like KBA is meeting your security needs. While it seems like a good method of verifying the identity of an individual, this method has proven incredibly easy to compromise. One of the problems with KBA is that your customers might forget what they put down. This is especially true for security questions whose answers can change over time.

There are quite a number of knowledge based authentication alternatives you can opt for to enhance the security of your data and systems. One of them is behavior recognition. This is a pattern that is frequently employed by credit card agencies, and it involves using publicly available data to establish user patterns and looking for breaks with those patterns. If a customer fails to fall into certain habits, it should create red flags in your system. Even though it is possible that your model is wrong or the change in behavior is due to exigent circumstances, checking out shifts in customer behavior can be used to warn of possible fraud.

Another good KBA alternative to consider is phone limited access. The phone is without doubt one thing that everybody has and tends to jealously guard. With the rise of mobile phones as well as many services that offer number transfers, tying customer identity to phone number is a convenient way to the verify identity of your customers. When somebody calls in and they are using a phone number that is linked to the account, there is a good chance that you are speaking to the correct person. For phone limited access to be effective, it needs to be used in conjunction with other identity verification methods to counter possible software glitches.

For more information on the knowledge based authentication alternatives, visit our website at https://authid.ai/

 

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