The Benefits Of User Identity Verification

 

With more and more cases of identity theft, transaction fraud, and data breaches online being reported almost every day, as a business person, you need to take the necessary steps to make sure that your business is secured.  Many countries have been bringing in stricter regulations around Anti-Money Laundering (AML) as well as the need to know and verify that your customer is who they say they are (KYC). Verifying user ID is especially important if your company processes payments or handles sensitive and private information.

Chances are you have encountered user identity verification in some online stores or when you are completing applications online. This could have happened where you were contacted after to say they need to see your identification document, driver license or passport in order to complete the order. While this still works, it is manual and time-consuming. You might need to wait days to have it processed, which is not exactly a great user experience.

Fortunately, recent developments in identity verification technology have made it easier to easier to integrate online ID checking tools right into your app or website.  If implemented properly, user identity verification can help lower friction and lead to a better customer experience. If the technology is integrated with your website, the user can be asked for their identity information right then and there, and they will be able to get an instantaneous result. This means no interruption or hold-up in the process, and there is minimal burden for the user.

User identity verification can also help reduce administration overhead. It is a huge time waster to staff manually request and process ID documents. The manual process can be completely bypassed if a link is created directly from the user on your website or app to an online identity checking service. If it is done manually, there may be need for back-and-forth communication over incorrectly formatted documents. However, if the user is uploading it directly to the service, validation will be done instantly, and the user will have instant notification if the format is incorrect so that they can retry.

For more information on the benefits of user identity verification, visit our website at https://www.ipsidy.com/


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